General advice

General advice

What is general advice?

General advice is broad in nature and not tailored - it doesn’t take into account your objectives, financial situation or needs. It will inform you about the features of the product or scheme but won’t tell you how it might fit into your own financial situation.

This type of knowledge can provide practical steps and factual information when you need help to learn more about super.

Where to get general advice

As a Super SA member, you can access general advice in three ways: on our website, directly from our member Services Team, or via an education session hosted by our Member Education Team.

No matter which method you choose, the information is explained in simple terms to make it easy to understand1.

Start exploring online

Register online.svgThe information available here on the Super SA website is general in nature and designed to help you on your super journey.

Ask us

Service.svgSometimes a quick phone call or email is all it takes to have your questions answered. Our Member Services Team can help with answers to all your general enquiries.

You can contact us online by clicking here, via email at supersa@sa.gov.au, via phone on Monday, Tuesday, Thursday, Friday between 9:00am and 5:00pm and Wednesday between 10:00am and 5:00pm local time (08) 8214 7800, or in person at our Member Centre on the Ground Floor at 151 Pirie Street, Adelaide (enter via Pulteney Street).

Book an education session

Book A Free Seminar Or Webinar.svgOur Member Education Team hosts all sorts of education sessions you can attend in-person and online.

You can learn about your options for growing your super, how salary sacrificing into super works, the investment options available to you, and things to consider before you retire.

Find out more here.

When might you need general advice?

You might need general advice when you want to learn more about how your super works, including:
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The features and benefits of your scheme

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How to fill out a form correctly

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What investment or insurance options are available to you

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How to make a binding death benefit nomination

1 Super SA is not required to hold an Australian Financial Services License to provide general advice about its products. The information in this document is of a general nature only and has been prepared without taking into account your objectives, financial situation or needs. Before making any decisions about the schemes administered by Super SA, you should consider the appropriateness of this information in the context of your own objectives, financial situation and needs, read the relevant Product Disclosure Statement (PDS) available and seek financial advice from a licensed financial adviser in relation to your own circumstances. Super SA and the State Government disclaim all liability for all claims, losses, damages, costs or expenses whatsoever (including consequential or incidental loss or damage), which arise as a result of or in connection with any use of, or reliance upon, any information in this document.
The superannuation schemes administered by Super SA are exempt public sector superannuation schemes and are not regulated by the Australian Securities and Investments Commission (ASIC) or the Australian Prudential Regulation Authority (APRA). Super SA is not required to hold an Australian Financial Services Licence to provide general advice about a Super SA product. The information in this publication is of a general nature only and has been prepared without taking into account your objectives, financial situation, or needs. Super SA recommends that before making any decisions about its products you consider the appropriateness of this information in the context of your own objectives, financial situation, and needs, read the Product Disclosure Statement (PDS), and seek financial advice from a licensed financial adviser in relation to your financial position and requirements.

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